The basics of good written and spoken communication. There will be practice in a variety of scenarios, including the chance to obtain personal feedback as you observe yourself videoed in action.
Who should attend?
This course is designed for native and non-native English speakers wishing to improve their ability to communicate well in a business environment.
Topics covered in the course
- Who is the audience?
- How to define your message
- How to structure and clarify your message
- Types of message medium
- Effective writing
- Effective speaking
- Managing questions and answers
- Managing feedback
The course will be delivered as a mix of theory sessions and two fully observed presentation sessions, one of which will be videoed and used for private individual feedback. There will also be group break-out sessions.
At the end of the course participants will understand the importance of creating a clear message and have the skills to structure their message in an effective manner. They will also have gained greater confidence in giving presentations.