Getting your message across

The basics of good written and spoken communication. There will be practice in a variety of scenarios, including the chance to obtain personal feedback as you observe yourself videoed in action.

Who should attend?

This course is designed for native and non-native English speakers wishing to improve their ability to communicate well in a business environment.

Topics covered in the course

  • Who is the audience?
  • How to define your message
  • How to structure and clarify your message
  • Types of message medium
  • Effective writing
  • Effective speaking
  • Managing questions and answers
  • Managing feedback

Course Structure

The course will be delivered as a mix of theory sessions and two fully observed presentation sessions, one of which will be videoed and used for private individual feedback. There will also be group break-out sessions.


At the end of the course participants will understand the importance of creating a clear message and have the skills to structure their message in an effective manner. They will also have gained greater confidence in giving presentations.